For the office, the benefits of ISO 9001 certification are harmony in the workplace, a more cohesive team and an undeniable readiness to question working habits. AOC’s support was invaluable for understanding the standard and adapting it to our profession. The useful, practical advice of a friendly and available consultant meant, that despite the formality of the process, it wasn’t unbearable.

Christine BILLON
Solicitor’s clerk

December 2012