An integrated management system provides great coherence for an organisation. It requires all of our departments to make an effort to share and prioritise, in order to provide everybody with an overall vision. It makes a very significant contribution to breaking down barriers and to simplification.
It is absolutely necessary in order for the operator on the production line to successfully integrate: his or her workplace safety, food safety rules, product quality through auto-control, monitoring of productivity and the waste which is produced.
Olivia has been providing us with support for nearly five years, both by the means of internal audits and through training courses; we especially appreciate her mastery of QSASE subjects, her stringency but also her interpersonal skills: the lessons learned by those who have been audited, her tact in getting a message across is universally recognised... a strategic approach!

Catherine Contat Grand Perrin
Operations Quality Manager

June 2013